Our next profile is Heather. She is one of our grooming experts, and our resident cat groomers. It's an amazing sight to see her cat grooming process. She is methodical when she does it, and the cats love her still. She makes them feel good, and she makes us all laugh even on those busy dog filled days.
1. How long have you worked at Midtown and what do you do for them?
It’s hard to believe but about 2 yrs. Time flies so fast. I’m sure I could come up with a joke of what that is in dog years but I’m just not that quick. I’m one of the dog groomers and I also specialize in cat grooming.
2. How did you get started in the doggie business?
I grew up in the Virginia countryside surrounded with dogs, cats, the occasional cows and horses. My brother and I were always catching something and bringing it home, so I’ve always had affection for animals. When I moved to Austin a few years ago I was excited to get into the dog grooming world and start a new chapter in my animal life. Through my work with dogs I also moved into grooming cats before I realized I was one of the few in town that enjoyed it.
3. What else do you do besides work at Midtown?
I was an art director in Virginia so I still do the occasional graphic design job for friends and old clients. I oil paint and have a few of my pieces hanging in the shop. My latest project is restoring my 31' 1975 Airstream and Chevy Suburban tow vehicle. Oh it’s my baby!!
4. Who are your pets? Tell me about them.
My current kids are P.D. a 12yr old yellow tabby, Coby an 8 yr old grey and white tabby, and Nina my youngest, a dark grey tabby. All kids are short haired and cuddle bugs. PD is my man of the house, very sweet but very shy with a little kitten face. Coby thinks he’s the man of the house but really differs to PD on most manners. Nina is my little girl who
wants to be the princess but is pretty rough and tumble when it comes to play time.
5. What do you like most about working at Midtown?
The dogs and cats are always great and I Iove to hear clients say their dogs get excited to come in and see us. There are some kids I just can’t wait to see each month because when they first started coming they were grumpy old men and now they get the biggest smiles on their faces to see us. I have one guy named Bentley that took me months to get him to trust me fully because he’s had so many surgeries on his ears and they can still be pretty painful. Now he lets me do whatever I want and even plays if I can get him in a silly mood.
6. I know you love your job... but everyone has something they don't like. What's yours?
I have to say I’m not the best morning person. Much more of a night owl with my perfect schedule being up at 9am and to bed about 2am, but this job just doesn’t work to that schedule. By the time I get to work I’m up and running with the help of caffeine. I just hate, hate, and hate waking up in the dark. I run on the theory that if the birds aren’t up yet neither am I.
7. What is the best advice that you would give clients
about taking care of their pets?
SOCIALIZE. Do the best you can to get your dog out into the world at an early age. Let them have play dates with friends, sleepovers at grandmas and grandpas, and all the dog park fun they can handle. And that goes for the little kids too like yorkies, toy poodles, pugs and chihuahuas. The more comfortable they are with other dogs and people the better their life experience is going to be and your life will be much easier too. Also play with their paws, ears and mouths from an early age. It will make it much less stressful for them at the vets and groomers because by then it won’t be a big thing.
8. When you get your next pet what will it be?
Probably an American bulldog or a Doberman. I just have fallen in love with both breeds over the past few years.
9. What is your funniest pet story working at Midtown so far?
This was about a year ago. Another groomer that had the station right next to me was grooming a large male German
shepherd on her table. She ended up losing her footing and went straight down onto her butt. Once I realized she was ok we both started giggling. Then I realized that the dogs head was bobbing up and down and he couldn’t make eye contact with her. HE WAS TOTALLY LAUGHING AT HER! I completely lost it and so did the other groomer. It seemed like after that he couldn’t directly look her without this goofy grin on his face and his head bobbing. Oh it was so good.
10. is there one grooming secret that you would be willing to give up for our clients?
Brush early and often. I hate having to tell an owner that I have to shave their dog down due to matting and see the look of disappointment on their face. If you can brush them before any matting starts then it can be an enjoyable experience for both of you that will lead to even greater bonding between owner and pet.
That's Heather. Who knew a dog could laugh at you? I would have laughed too! Ha Ha.








